I love ❤️ them. They're comfortable, and they fit well. My feet are about 25 cm long, and I ordered size 9.5 I like my boots to be a little roomy, not tight. I could have maybe gone one size smaller, but i think i bought the perfect size. They fit my arch well. There's a little extra room in the toe and above my foot. I wish they hugged my leg more, but I have thin calves. They're very wide in the leg, so they will probably fit most people. This was my first time buying shoes online, but it worked out really well. I'm so happy. Oh, and they were packed in bubble wrap. They had foam inside the shoe to prevent damage. It worked! They came safely.